The panel discussion aims to explore the transformative impact of AI on modern work, focusing on the challenges and opportunities that cross-industry executives face in gaining support for and returns on Modern Work investments. The discussion will highlight how AI-powered tools like Copilot can drive revenue growth, cost optimization and employee wellbeing.
The Business Value of Copilot and AI in the Modern Workplace
Executive Council
December 10, 2024 - National
Attend this event
Visionaries
Kathleen Hurley
CIO
Sage Inc
Margaret Hahn
Associate Partner
Valorem Reply
About Me
Associate Partner at Reply, where she leads the U.S. Modern Work team with a focus on Microsoft 365, Copilot, and AI-driven transformation. With nearly 20 years of experience in Change Management, she helps enterprises adopt collaborative technologies and integrate AI into daily workflows—spanning governance, technical readiness, and user enablement. A recognized leader in Copilot for Microsoft 365, Margaret has developed maturity models, led nationwide prompt engineering workshops, and guided enterprises in scaling AI adoption. She is also active in Copilot governance, plugin development, and agent creation through Microsoft Copilot Studio. Based in Chicago, Margaret draws on her background in healthcare and education transformation and holds advanced certifications in Change Management, ITIL, and leadership from Stanford and Northwestern.
Russ Felker
CTO
Trinity Logistics
Gopal Bhat
CTO
PWCC Marketplace (A Fanatics Company)
About Me
Gopal Bhat is an award-winning technology leader with experience in leading four startups through product and technology build, with successful exits through IPO and unicorn acquisition exits. Gopal’s recent success was building a Marketplace for Sports Card collectibles and leading it through successful acquisition by Fanatics. Gopal’s prior success involves starting a Gartner recognized technology transformation methodology and selling that to IBM, CTO at startups, and CIO at Rakuten. Prior to Rakuten, Gopal held similar leadership roles at Ebates (acquired by Rakuten) and AVG (IPO exit) – an antivirus company where he helped start-up level companies grow their technology teams and evolve application platforms to scale for hundreds of millions of customers. He held senior technology architecture leadership roles at Electronic Arts and Ebay in the past and holds MBA from San Jose State University.
Andy Draper
CIO (Continental Division)
HCA
Agenda
All times Eastern Time
3:00 PM-4:15 PM
The Business Value of Copilot and AI in the Modern Workplace
Chair
Kathleen Hurley
CIO
Sage Inc
Panelists
Gopal Bhat
CTO
PWCC Marketplace (A Fanatics Company)
Gopal Bhat is an award-winning technology leader with experience in leading four startups through product and technology build, with successful exits through IPO and unicorn acquisition exits. Gopal’s recent success was building a Marketplace for Sports Card collectibles and leading it through successful acquisition by Fanatics. Gopal’s prior success involves starting a Gartner recognized technology transformation methodology and selling that to IBM, CTO at startups, and CIO at Rakuten. Prior to Rakuten, Gopal held similar leadership roles at Ebates (acquired by Rakuten) and AVG (IPO exit) – an antivirus company where he helped start-up level companies grow their technology teams and evolve application platforms to scale for hundreds of millions of customers. He held senior technology architecture leadership roles at Electronic Arts and Ebay in the past and holds MBA from San Jose State University.
Margaret Hahn
Associate Partner
Valorem Reply
Associate Partner at Reply, where she leads the U.S. Modern Work team with a focus on Microsoft 365, Copilot, and AI-driven transformation. With nearly 20 years of experience in Change Management, she helps enterprises adopt collaborative technologies and integrate AI into daily workflows—spanning governance, technical readiness, and user enablement.
A recognized leader in Copilot for Microsoft 365, Margaret has developed maturity models, led nationwide prompt engineering workshops, and guided enterprises in scaling AI adoption. She is also active in Copilot governance, plugin development, and agent creation through Microsoft Copilot Studio.
Based in Chicago, Margaret draws on her background in healthcare and education transformation and holds advanced certifications in Change Management, ITIL, and leadership from Stanford and Northwestern.
Russ Felker
CTO
Trinity Logistics
Together With
