Vision Voices
AI Literacy as a Catalyst for Enterprise Transformation in UN Peace Operations
As artificial intelligence continues to transform industries globally, fostering AI literacy within United Nations peace operations has become imperative for driving innovation, enhancing decision-making, and advancing mission mandates. This session explores how building a culture of AI awareness and understanding across multidisciplinary teams can unlock the full potential of emerging technologies to strengthen operational efficiency, enable data-informed insights, and support conflict prevention and resolution strategies.
AI literacy has been prioritized across peace operations through targeted training initiatives and practical workshops designed to empower personnel to integrate AI meaningfully into their workflows. A phased introduction of AI-enabled digital tools has allowed teams to experience tangible benefits, including enhanced collaboration, increased productivity, and improved information management.
These efforts are part of the broader implementation of the Digital Transformation Strategy for UN Peacekeeping, which aims to modernize operations and better equip missions to meet complex challenges on the ground. They are also aligned with the Secretary-General’s UN 2.0 vision, which calls for a more innovative, data-centric, and future-ready United Nations.
Simultaneously, work is underway to develop secure and contextually relevant large language model (LLM) capabilities tailored to the unique needs of peace operations. These initiatives are guided by a strong commitment to data privacy, information security, and the responsible use of AI—fully aligned with UN policies, ethical standards, and regulatory frameworks governing the handling of sensitive information.
By embedding AI literacy institutionally and enabling the responsible adoption of transformative technologies, peace operations are advancing a culture of informed innovation that supports the UN’s mission of peace, security, and sustainable development in an increasingly digital era.