LLMs and foundation models are accelerating fast, but the expected step‑change in enterprise value is still limited. There are many reasons, but a key one is architectural: most organisations still run on fragmented systems and siloed user experiences, so AI sits at the edge rather than on top of a unified, trusted view of the business. The outcome is a “human API” workforce – in the UK, over 6 in 10 employees say at least half their time is spent translating and coordinating between systems and teams instead of creating value.
This CIO roundtable is a forum to explore the challenges behind that gap between LLM acceleration and enterprise‑level impact, and to share how peers are addressing them: moving from disconnected tools to agentic AI that knows your business and can truly transform work.
