Executive Dinner

Revolutionising Customer Experiences with Agentic AI

Date

November 4, 2026

Location

Paris, France

Community

CIO

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Agenda

November 04, 2026
All times Central European Time
6:00 PM-9:30 PM
Revolutionising Customer Experiences with Agentic AI
As customer expectations rise, organisations are rethinking how experiences are delivered, shifting from static journeys to dynamic, real-time interactions. This session explores how agentic AI enables more responsive, data-driven engagement across service, marketing, and digital channels, helping teams move beyond siloed automation toward more connected and adaptive customer experiences. We’ll also look at practical use cases, from proactive service to real-time personalisation, and discuss what it takes to make this work in practice by bringing together data, systems, and AI to deliver measurable impact without adding unnecessary complexity.

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