As financial institutions face rising delinquencies, increasing collections costs, and evolving customer expectations, AI is becoming a strategic enabler for transforming collections. However, delivering enterprise value requires more than deploying AI models it demands modern data foundations, scalable technology, integrated operating models, and responsible governance that enable AI to scale across the enterprise.
This executive roundtable brings together 20 C-suite banking leaders to share ow organizations can move beyond isolated AI initiatives and scale intelligent collections across the enterprise. The conversation will explore the practical challenges of modernizing legacy platforms, unifying fragmented data, balancing innovation with regulatory expectations, and building the organizational capabilities needed to deliver measurable business outcomes. The discussion will also explore the next 12 months of AI-powered collections, including the impact of Generative AI, agentic AI, intelligent automation, and evolving regulations on the future of collections.
