Virtual Council

Ashley Hyman is Vice President of Customer Experience at Drata, where she leads teams to deliver exceptional customer support and success across technology platforms. With a background in health promotion and behavioral science, Ashley is passionate about building customer-centric strategies that help clients achieve their goals while maximizing platform adoption and impact. She has extensive experience growing and mentoring teams, implementing best practices, and leveraging customer insights to drive strategic growth. Previously, as an early team member at Portfolium, she contributed to its successful acquisition by Instructure, guiding the full customer journey from business development to implementation and customer success. Ashley now applies this expertise to empower Drata’s clients and teams, ensuring scalable, innovative, and meaningful customer experiences.

Jessie Franks Skibbe is a Principal Security Strategist at Amazon Web Services (AWS), where she leads complex security initiatives that drive broad organizational impact. She serves as a trusted advisor to AWS leadership and enterprise customers, developing innovative solutions for cloud adoption, regulatory compliance, and risk management. With over 25 years of experience across manufacturing, financial services, and healthcare, Jessie brings deep expertise in information technology, security, and compliance. She previously built AWS Security Assurance Services, LLC, a PCI QSA company, growing it into a global team serving over 250 regulated customers. Jessie’s leadership experience spans roles as Information Security Officer, Chief Compliance Officer, and Senior Vice President, enabling her to guide enterprise clients in addressing critical security challenges while shaping strategic security programs at AWS.

Citigroup Inc., a diversified financial services holding company, provides various financial products and services for consumers, corporations, governments, and institutions worldwide. The company operates through two segments, Citicorp and Citi Holdings. The Citicorp segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. It also provides various banking, credit card lending, and investment services through a network of local branches, offices, and electronic delivery systems. In addition, this segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate lending, investment banking and advisory services, private banking, cash management, trade finance, and securities services to corporate, institutional, public sector, and high-net-worth clients. As of December 31, 2016, it operated 2,649 branches in 19 countries. The Citi Holdings segment provides consumer loans; and portfolio of securities, loans, and other assets. Citigroup Inc. was founded in 1812 and is based in New York.