Virtual Council

AI Without Chaos: How to Bridge Your Execution Gaps with Governed Intelligent Work Management

Date

September 9, 2026

Location

National

Community

CIO

Agenda

September 09, 2026
All times Eastern Time
3:00 PM-4:15 PM
AI Without Chaos: How to Bridge Your Execution Gaps with Governed Intelligent Work Management

Enterprise leaders face a critical paradox: they're investing heavily in AI infrastructure, but 74% of digital transformations still fail due to cross-system execution gaps, not strategy. The average knowledge worker now switches between 11 enterprise apps daily, yet most organizations have no unified way to see work status, track dependencies, or orchestrate handoffs across these systems.

Here's the deeper challenge: most AI tools treat each interaction as a blank slate. They see a snapshot of data, not the living record of how work actually gets done. That missing piece is context, the rich, operational intelligence embedded in structured work: every sheet built, every form submitted, every workflow triggered, every approval signed. When AI lacks this kind of context, it can't truly understand what matters or what's at stake across your business.

In this joint session, we will reveal why connecting governed AI intelligence to this operational context is the missing piece in successful AI adoption. We'll explore how leading Fortune 500 companies are breaking down silos between their AI infrastructure and execution context, pairing AWS's cloud foundation and AI services with Smartsheet's intelligent work management layer to deliver measurable ROI. You'll learn practical frameworks for extending your AWS investments across cross-functional teams and burning down commitments while solving real execution problems.

Speakers
Scott Magee

Speaker

Scott Magee

Sr. Director, Customer Value

Smartsheet

Scott Magee serves as Director, Customer Outcomes Top Accounts for Smartsheet. As a proven sales executive and trusted C-Suite advisor, he brings 15+ years of experience driving enterprise revenue growth and leading strategic customer relationships. He specializes in building and scaling customer-facing organizations that deliver multimillion-dollar outcomes through complex enterprise software sales, large deal pursuits, and digital transformation initiatives. Throughout his entrepreneurial career, Scott has successfully scaled SaaS companies from startup to exit, consistently influencing over $40M in annual revenue while establishing trusted relationships with Fortune 500 executives and global enterprise clients.
Ruchi Arora

Speaker

Ruchi Arora

Data and AI analytics executive

Bristol-Myers Squibb

Ruchi Arora is the Associate Director, Cell Therapy Global Patient Operations (Data Analytics & Reporting) at Bristol Myers Squibb, where she leads the Data Platform & Analytics function to accelerate patient access to life-saving therapies. Driven by the core belief that data must serve people, Ruchi has spent over a decade building data platforms, AI ecosystems, and analytics capabilities across global enterprises including Microsoft, Salesforce, Starbucks, and Bristol Myers Squibb. Her technical expertise spans cloud architecture, AI governance, and regulatory compliance, transforming complex data infrastructures into trusted strategic assets. A champion of ethical data and equitable leadership, Ruchi also serves as a Board Director at the Healthcare Businesswomen’s Association, an Executive Team member at the HBS Women’s Association, and a Board Member at DAMA.
Krishna Prakash (KP) Bhat

Speaker

KP Bhat

Generative AI & ML Architecture leader at AWS

AWS

KP Bhat is a Generative AI & ML Architecture leader at AWS, where he leads a high-performing team of Solutions Architects supporting Independent Software Vendors (ISVs) across the United States. In this role, he guides customers in designing, building, and scaling modern cloud solutions that accelerate innovation and drive business growth. Prior to AWS, KP served as a technology leader at GE Healthcare, owning the Data & Analytics Strategy across Data Engineering, Data Management, and Advanced Analytics to deliver measurable outcomes for Sales, Marketing, and Digital Commerce. With a foundational background spanning Enterprise, Software, Integration, and Application Architecture, he brings a deep, end-to-end perspective to complex systems and is passionate about helping organizations unlock business value through AI, data, and technical excellence.
Shalabh Kumar

Speaker

Shalabh Kumar

Director of Architecture

Fidelity Investments

Shalabh Kumar is the Director of Architecture for Generative AI and Agentic AI at Fidelity Investments, where he defines the enterprise frameworks and patterns that transition AI from pilot projects into scalable infrastructure. An IIT Roorkee graduate with a Cornell ML Certificate and over 14 industry certifications, Shalabh brings extensive experience in cloud-native platform design, RAG architectures, and AI-driven automation. Prior to Fidelity, he led high-impact initiatives at Allegiant Air, including building a hallucination-free, RAG-based knowledge system that outperformed M365 Copilot and creating a GenAI test generator that automated unit test coverage to near 100%. He specializes in removing operational friction, standardizing reusable enterprise architecture, and aligning technical decisions directly with measurable business outcomes.

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