The Intersection of Human Touch & AI in Elevating Customer Experiences
Executive Dinner
May 29, 2024 - Stockholm, Sweden
VISIONARIES


James Adamczuk
CX Evangelist EMEA
Zoom
Dinner
James has a rich history in Customer Experience and Digital Transformation inside the Financial Services industry having led large global voice and AI powered messaging programs and is now leading the CX drive in region for Zoom. James was part of the team that launched Zoom Contact Centre in the EMEA and continues to share his experience and ideas across the region.


Babatunde Olagoke
Head of Digital Contact Center
Nordea


Fredrik Nyblom
Customer Care Manager
Securitas Group


Josefin Roennqvist
Regional Customer Service Manager Nordics & Baltics
Epiroc AB


Joachim Meyer Andersen
Vice president customer experience
Coor


Christian Hörnebrant
Customer Experience Manager
Telia


Örjan Möller
Former SVP, Head of IT Services
Stora Enso


Elisabetta Bari
VP Global Product Innovation (Fabric & Dish Care)
Electrolux


Chaza Khalil
Customer Experience Director
Ericsson


Karolin Ahlqvist
Design Director & Digital Customer Experience
Handelsbanken
May 29, 2024
Attend this event
Agenda
All times Central European Time