The Intersection of Human Touch & AI in Elevating Customer Experiences
Executive Dinner
May 29, 2024 - Stockholm, Sweden
VISIONARIES
![James Adamczuk](/media/3nxgdty3/james20adamczuk2028129.jpeg?width=100&height=100&rnd=133571387512570000)
![Zoom](/media/h3hfcyby/zoom20square.jpg)
James Adamczuk
CX Evangelist EMEA
Zoom
Dinner
James has a rich history in Customer Experience and Digital Transformation inside the Financial Services industry having led large global voice and AI powered messaging programs and is now leading the CX drive in region for Zoom. James was part of the team that launched Zoom Contact Centre in the EMEA and continues to share his experience and ideas across the region.
![Babatunde Olagoke](/media/dimfrmgy/1678782801673.jpeg?width=100&height=100&rnd=133579951552100000)
![Nordea](/media/nzckhkoh/1631318876803.jpeg)
Babatunde Olagoke
Head of Digital Contact Center
Nordea
![Fredrik Nyblom](/media/k4gbuhrc/1516236214337.jpeg?width=100&height=100&rnd=133579964374330000)
![Securitas Group](/media/vrzp0npa/securitas_sverige_ab_logo.jpeg)
Fredrik Nyblom
Customer Care Manager
Securitas Group
![Josefin Roennqvist](/media/5cldvpd2/1653403547963.jpeg?width=100&height=100&rnd=133583460333300000)
![Epiroc AB](/media/ojndhidx/1631304891437.jpeg)
Josefin Roennqvist
Regional Customer Service Manager Nordics & Baltics
Epiroc AB
![Joachim Meyer Andersen](/media/agafqcdh/1652277513714.jpeg?width=100&height=100&rnd=133583480041000000)
![Coor](/media/dechrr5c/coor20logo.jpeg)
Joachim Meyer Andersen
VP, Group Customer Experience
Coor
![Christian Hörnebrant](/media/bmipijit/1517761483918.jpeg?width=100&height=100&rnd=133585193890770000)
![Telia](/media/lrfcq12a/teliacompany_logo.jpeg)
Christian Hörnebrant
Customer Experience Manager
Telia
![Örjan Möller](/media/z55bpbqy/1709935065803.jpeg?width=100&height=100&rnd=133588792915370000)
![Stora Enso](/media/dpjbh5vu/stora_enso_logo.jpeg)
Örjan Möller
SVP, Head of IT Services
Stora Enso
![Elisabetta Bari](/media/ivnehyx1/1700496315247.jpeg?width=100&height=100&rnd=133588790944600000)
![Electrolux](/media/owvdnfqj/1631372210419.jpeg)
Elisabetta Bari
VP Global Product Innovation (Fabric & Dish Care)
Electrolux
![Chaza Khalil](/media/1q4iycpe/1610011726108.jpg?width=100&height=100&rnd=133611105453670000)
![Ericsson](/media/maihab0f/ericsson.png)
Chaza Khalil
Customer Experience Director
Ericsson
![Karolin Ahlqvist](/media/jhdkf5fn/1715961261459.jpg?width=100&height=100&rnd=133612855298470000)
![Handelsbanken](/media/44cbr4zr/1631335811267.jpeg)
Karolin Ahlqvist
Design Director & Digital Customer Experience
Handelsbanken
May 29, 2024
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Agenda
All times Central European Time