Next-Gen Customer Experiences: Where AI Powers Modernization

Journey to GenAI

September 24, 2025 - San Francisco, CA

Visionaries

Steve Zalewski Levi Strauss & Co.
Steve Zalewski

Former CISO

Levi Strauss & Co.

About Me

Mr. Zalewski currently provides CISO, security consulting and security advisory services. These include: • International cybersecurity advisor and trainer. • Executive advisory board member for security startups, providing guidance on security market direction and product requirements. • CISO advisory board member for venture capital firms internationally. • vCISO for companies requiring temporary or part-time CISO expertise. Services also include guidance and solutions to address incident response, security program design, security assessment, security due-diligence, vendor/supplier due-diligence, security architecture review, board reporting and other key security leadership requirements. Operational experience in Healthcare, Utilities and International Retail verticals. Key Strengths: •Organizational Management •Strategic Planning & Execution •Enterprise Security Architecture/Strategy •Executive and BOD Security Governance/Reporting •Cybersecurity Incident Response •Security Risk & Compliance Management Additionally, I co-hosts the CISOSeries Defense-in-Depth Podcasts and am a frequent speaker and panel moderator at industry events.

Marc Mackey Nike
Marc Mackey

Global IT Director

Nike

About Me

• Accomplished Technology executive with over 20 years experience leading portfolio / program / release / project management operations in both high-growth startups and large enterprise software companies with documented success in critical roles. • Built a business value driven, high performing, cross-functional PMO with geographically distributed PMO/TPM teams. • Specializes in driving business value by aligning all levels of leadership and cross-functional teams through the implementation of OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators) based framework and tools. • Recognized for improving customer satisfaction by standardizing processes, procedures and removing inefficiencies to eliminate downtime. • Increased productivity by fundamentally re-architected how Product Development teams and people align and collaborate at all levels. • Experienced public speaker, reporting to C-level executives with solid strategy and presentation skills. • FDIC and OCC presence and presentations for National Bank Charter for Technology.

September 24, 2025

Agenda

All times Pacific Time

5:30 PM-9:00 PM

Next-Gen Customer Experiences: Where AI Powers Modernization

Boardroom discussions around AI have reached a critical turning point: the era of experimentation is over. Technology leaders are now under pressure to move beyond isolated pilots and proofs of concept, delivering tangible, scalable impact that transforms the business. Yet many organizations still struggle to bridge the gap held back by fragmented data, outdated infrastructure, and teams that aren’t fully prepared for the pace of change.

This exclusive dinner will bring senior leaders together to explore how AI is being operationalized at scale to modernize infrastructure, unlock personalization, and elevate customer experiences. Through real-world insights, we’ll unpack how enterprises can prioritize the right AI use cases, avoid common pitfalls that stall transformation, and accelerate the path from prototype to production. The discussion will focus on practical strategies to reduce complexity, strengthen governance, and align innovation with boardroom expectations so organizations can not only deliver next-gen experiences but also reclaim time to focus on what truly drives business growth.


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