Executive Dinner

From Digitized Chaos to Clarity: What It Really Takes to Orchestrate CX AI

Date

October 28, 2026

Location

New York City, NY

Community

CIO

Agenda

October 28, 2026
All times Eastern Time
5:30 PM-9:00 PM
From Digitized Chaos to Clarity: What It Really Takes to Orchestrate CX AI
Most enterprises have already deployed some form of AI in their contact centers, but when systems are siloed and workflows are disconnected, AI amplifies problems instead of solving them. This conversation explores what separates organizations that have truly orchestrated their CX AI (connecting data, systems, and workflows so AI can make real decisions across every channel) from those still operating in "digitized chaos."

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