Vision Voices
AI Literacy as a Catalyst for Enterprise Transformation in UN Peace Operations
As artificial intelligence reshapes industries worldwide, fostering AI literacy within UN peace operations is essential for driving innovation, enhancing decision-making, and advancing mission objectives. This session explores how cultivating a culture of AI understanding across teams can unlock the potential of emerging technologies to improve operational efficiency, data-driven insights, and conflict resolution strategies.
Under my leadership as Chief Information Management Officer, we have prioritized efforts to provide AI literacy through tailored training programs and workshops that empower personnel to integrate AI into their workflows effectively. A gradual rollout of Microsoft Copilot Studio and Office 365 Copilot has allowed teams to experience the practical benefits of AI-assisted tools, enhancing collaboration and productivity in a phased, manageable manner. Simultaneously, we are exploring internal large language model (LLM) developments to ensure contextually relevant and secure AI solutions tailored to the unique needs of peace operations.
By embedding AI literacy and gradually introducing transformative tools, we aim to create a culture of informed innovation that aligns technological advancements with the mission of global peace and security.