The Future of CMO

CMO Think Tank

May 12, 2026 - NYC, NY

Past and Present Visionaries

Rick H (Filler) International SOS
Rick Haring

SVP, Marketing & Communications

International SOS

About Me

SVP, Marketing, Communications & Account Management with International SOS. Rick is responsible for leading the strategy and execution for marketing communications and lead generation initiatives in North America. Before joining International SOS, Rick was Vice President, Digital Marketing at Prudential Center & New Jersey Devils responsible for strategy, operations and execution across the digital ecosystem. Previously, Rick served in several roles of increasing responsibility at Verizon & Verizon Wireless. Rick brings an extensive background and long history in the field of Marketing and Sales for leading brands. With over 20 years of experience, his knowledge of Digital Sales and Marketing Strategy, Lead generation, CRM and Customer Loyalty, Content Strategy and Creation, Online Sales Growth and SEO/SEM and Social Media Strategy are an asset to the organization. He holds a Master of Business Administration from Villanova University and a Bachelor of Science in Economics from Rutgers University.

Shayna M (Filler) Playboy
Shayna Macklin

Director Brand Strategy

Playboy

About Me

Shayna has over a decade of experience in marketing across Social Strategy, Influencer Programming and Branding. She’s worked both in-house and on the agency side in the entertainment, beauty and CPG spaces. Shayna has been featured in Vogue Business, DigiDay and spoken on panels from Creator Economy Live to E-Tail! Recently, Shayna joined legacy fast fashion brand Rainbow Shops leading their social strategy rebrand and spearheading their first ever Influencer + Content Creator programs. In 2023, Shayna led the launch of Rainbow Shops 5,000 sq foot Rainbow Content Studio in NYC where weekly social shoots are hosted with Influencers and Creators from across the US.

May 12, 2026

Agenda

All times Eastern Time

8:30 AM - 9:00 AM

Registration


9:00 AM - 9:30 AM

Morning Networking


9:30 AM - 9:40 AM

Opening Remarks


9:40 AM - 10:05 AM
Vision Voices Keynote

The New York Effect: Why the Global Marketing Agenda Is Still Written in NYC

New York continues to shape global marketing through its unique convergence of media, culture, capital, and creative talent. This session explores why NYC remains a strategic center of influence and how CMOs—regardless of location—can leverage its ecosystem, mindset, and networks to stay ahead in an increasingly fragmented attention economy.


10:10 AM - 10:35 AM
Keynote

From Brand Awareness to Brand Authority

In saturated markets, visibility is no longer enough. Brands win by becoming trusted authorities. This session explores how CMOs move beyond awareness to build credibility, relevance, and influence through consistent positioning, thought leadership, and values-driven strategy. The discussion focuses on why brand authority has become one of the most defensible assets in modern marketing.


10:35 AM - 10:55 AM

Coffee Break


10:55 AM - 11:40 AM
Panel

The CMO as Chief Narrative Architect

Organizations rarely fail due to lack of strategy—they fail when their story fragments. In moments of transformation, uncertainty, or disruption, narrative coherence becomes a strategic asset. This session positions the CMO as the executive responsible for designing, aligning, and safeguarding the organization’s narrative across customers, employees, investors, and partners. The discussion explores how narrative functions as a leadership system that drives alignment, trust, and execution.


11:45 AM - 12:15 PM
Vision Voices

Proving ROI When the Metrics No Longer Tell the Story

For years, marketing performance has been evaluated through metrics that reward immediacy rather than impact. Clicks, impressions, and short-term attribution models offer apparent clarity, yet increasingly fail to explain how brands actually create value, influence behavior, and drive durable growth. As markets become more saturated and customer trust harder to earn, CMOs are being challenged to justify strategic investments with tools designed for a reality that no longer exists.

This session explores how leading CMOs are redefining ROI in an environment where brand strength, reputation, customer lifetime value, and experience play a decisive role in financial performance. The discussion examines alternative measurement frameworks that move beyond isolated KPIs to connect marketing activity with revenue quality, growth sustainability, and long-term enterprise value. Participants will explore how to balance quantitative rigor with strategic judgment, integrating data, insight, and narrative to tell a more truthful story of marketing impact.


12:15 PM - 1:15 PM

Lunch & Networking


1:15 PM - 1:45 PM
Fireside Chat

Marketing as a Growth Engine: Aligning Brand, Demand, and Revenue

As pressure mounts to demonstrate measurable impact, CMOs are increasingly responsible for aligning brand strategy with revenue outcomes. This session explores how marketing leaders connect brand, demand generation, and growth strategy without sacrificing long-term positioning. The conversation focuses on marketing’s role as a core growth engine and its partnership with sales, finance, and executive leadership.


1:50 PM - 2:15 PM
Disruptor

Marketing Leadership in an Era of Permanent Uncertainty

Volatility is no longer the exception—it is the operating environment. This session examines how CMOs lead through constant disruption, balancing short-term pressures with long-term brand integrity. Topics include decision-making under ambiguity, adaptive strategy design, and how marketing leaders anchor organizations through purpose, narrative, and clarity when certainty disappears.


2:20 PM - 2:55 PM
Vision Voices

Culture Is the First Audience

Before a brand is experienced by the market, it is lived internally. Culture shapes how decisions are made, how promises are kept, and how consistently a brand shows up across touchpoints. When internal alignment is weak, no amount of external messaging can compensate. In this sense, employees are not only ambassadors of the brand. They are its first and most critical audience.

This session explores why internal culture has become a decisive factor in external brand performance. The discussion examines how leadership behavior, internal communication, and organizational incentives directly influence credibility, customer experience, and reputation. CMOs will reflect on how marketing extends beyond campaigns to become a force that aligns purpose, behavior, and execution across the organization.


2:55 PM - 3:10 PM

Networking Break


3:10 PM - 3:30 PM
Disruptor

AI Did Not Kill Creativity. It Exposed Weak Strategy

Generative AI has dramatically lowered the cost and time required to produce content, flooding markets with volume but not necessarily with meaning. In this environment, creativity has not disappeared. It has been stress tested. The real differentiator is no longer execution speed, but strategic clarity. Without strong foundations, AI amplifies inconsistency, weak positioning, and shallow narratives.

This session reframes AI not as a threat to creativity, but as a strategic mirror that exposes the strength or fragility of a brand’s thinking. The discussion examines how clear brand architecture, disciplined narrative frameworks, and human judgment determine whether AI becomes a force multiplier or a reputational risk. Participants will explore where automation creates efficiency and where human insight remains irreplaceable.

The conversation also addresses leadership in an AI accelerated world. How CMOs set guardrails, govern creative use cases, and elevate standards rather than chase volume. How creativity shifts from production to direction, from output to intent. And why the future of marketing leadership depends less on mastering tools and more on mastering strategy, taste, and decision making.


3:35 PM - 4:20 PM
Panel

Reimagining the Marketing Operating Model in the Age of GenAI

As GenAI reshapes how marketing work gets done, CMOs are rethinking talent models, team structures, and workflows. This fireside chat explores how leaders are redesigning marketing organizations to scale intelligently—balancing automation with human judgment, creativity, and accountability.


4:20 PM - 4:30 PM

Closing Remarks & Raffle Giveaway


4:30 PM - 5:30 PM

Cocktail Networking