
Observe.AI
Observe.AI, the AI platform for contact centers, enables companies to automate, analyze, and act on every customer interaction. Built upon our leadership in conversation intelligence, our platform combines advanced capabilities such as Voice AI Agents, Real-time AI, Post- interaction AI, Summarization AI, Knowledge AI, Screen Recording, and Reporting and Analytics to create the autonomous contact of the future – today. Having transformed operations in 350+ contact centers, Observe.AI leverages supervised, unsupervised, and agentic AI to fully automate customer interactions, assist reps in real-time, and deliver actionable insights. Observe.AI drives efficiency, performance, and business outcomes at scale. Dinner - 2025 May 29 ObserveAI Minfy FSI Dinner NYC