Building a Foundation of Trust : Is trust your missing metric?

Executive Luncheon

Name: Building a Foundation of Trust : Is trust your missing metric?
Start: 5/21/2026 6:00:00 PM
End: 5/21/2026 8:30:00 PM
Location: Venue -

May 21, 2026 - Madrid, Spain

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May 21, 2026

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Agenda

May 21, 2026

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All times Central European Time

1:00 PM - 3:30 PM

Building a Foundation of Trust : Is trust your missing metric?

In a digital-first world, efficiency is no longer enough to keep customers loyal. The real differentiator? Trust. When customers trust a brand, they engage more deeply, stay longer, and provide clearer feedback. But how do you design for trust in an increasingly AI-driven customer experience landscape? Join AWS and Zoom on May 21st in Madrid for an exclusive and invite-only intimate CxO lunch with your industry peers, where we will be having in-depth conversations around the intersection of creativity, strategy, technology and customer confidence. You will learn: How to leverage the "Trust Dividend" for higher customer retention Why creative leadership is essential to simplifying complex customer journeys Strategies and how to leverage AI-driven CX technologies for maintaining authenticity at scale

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AWS

Luncheon

AWS

Luncheon - 2026 May 21 Zoom AWS Luncheon Madrid

www.aws.com

Amazon.com, Inc. engages in the retail sale of consumer products in North America and internationally. It operates through the North America, International, and Amazon Web Services (AWS) segments. The company sells merchandise and content purchased for resale from vendors, as well as those offered by third-party sellers through retail Websites, such as amazon.com, amazon.ca, amazon.com.mx, amazon.com.au, amazon.com.br, amazon.cn, amazon.fr, amazon.de, amazon.in, amazon.it, amazon.co.jp, amazon.nl, amazon.es, and amazon.co.uk. It also manufactures and sells electronic devices, including kindle e-readers, fire tablets, fire TVs, and echo, as well as fire phones; and provides Kindle Direct Publishing, an online platform that allows independent authors and publishers to make their books available in the Kindle Store. In addition, the company offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, app developers, and others to publish and sell content. Further, it offers compute, storage, database, and other AWS services, as well as fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreements services. Additionally, the company offers Amazon Prime, an annual membership program, which provides free shipping of various items; access to unlimited streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. The company was founded in 1994 and is headquartered in Seattle, Washington.

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Lior Yaari

CEO and Co-founder

The day was awesome and the evening exceeded my wildest expectations. I've never been to a dinner like that where a table with 12 CIOs/CISOs was focused exclusively on Netskope. Just fantastic.
Thank you for including me!
I look forward to the next time we have the opportunity to meet

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