The Autonomous Advantage: Agentic AI and its role in High Value Customer Engagement

Executive Dinner

Name: The Autonomous Advantage: Agentic AI and its role in High Value Customer Engagement
Start: 5/5/2026 4:00:00 PM
End: 5/5/2026 7:30:00 PM
Location: <p>Rosewood Munich -</p>

May 5, 2026 - Munich, Germany

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Visionaries

Peter van der Putten

Pegasystems

About Me

Assistant professor of AI, Leiden University and Director AI Lab at Pegasystems. Through his expertise in artificial intelligence and machine learning, Peter helps leading brands to become more ‘human’ by transforming into customer centric organizations. In addition to his role at Pegasystems, Peter is an assistant professor and creative researcher at the Leiden Institute of Advanced Computer Science (LIACS), Leiden University, The Netherlands. Peter is particularly interested in how intelligence can evolve through learning, in man or machines. Peter has a MSc in Cognitive Artificial Intelligence from Utrecht University and a PhD in data mining from Leiden University, and combines academic research with applying these technologies in business. He teaches New Media New Technology and supervises MSc thesis projects.

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May 5, 2026

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Agenda

May 05, 2026

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All times Central European Time

6:00 PM - 9:30 PM

The Autonomous Advantage: Agentic AI and its role in High Value Customer Engagement

Discover how agentic AI is transforming customer engagement, moving organizations from reactive campaigns to always-on, autonomous interactions that deliver the right action in the right channel at the right moment. As CMOs seek personalization at scale, CDOs turn data into intelligence, and COOs push for efficiency, agentic AI serves as a centralized decisioning engine that continuously learns and optimizes across every touchpoint.

Leading organizations are already seeing measurable gains, from higher engagement and increased business value to stronger, real-time personalization. Join us to explore how autonomous AI can unify data, decisions, and channels, turning customer engagement into a scalable competitive advantage.

Together With

Pegasystems

Dinner

Pegasystems

Dinner - 2026 May 5 Pega Dinner Munich

www.pega.com

Seit über 40 Jahren unterstützt Pega weltweit führende Organisationen bei der Modernisierung ihrer Prozesse und IT-Landschaften. Als KI-gestützte Enterprise-Plattform ermöglicht Pega Behörden, papierbasierte Prozesse zu digitalisieren, operative Effizienz zu steigern und bürgerorientierte Services bereitzustellen. Pegas einzigartige Architektur automatisiert Workflows über verschiedene Systeme und Kanäle hinweg – für ein konsistentes, optimiertes Erlebnis. Die Plattform beschleunigt die Legacy-Modernisierung durch intelligente Analyse bestehender Daten und Systeme, sodass cloudbasierte Anwendungen in nur 40 Tagen live gehen können. Dabei bietet Pega maximale Transparenz und Kontrolle bei KI-gestützten Entscheidungen – ein entscheidender Vorteil für den öffentlichen Sektor. Weltweit vertrauen führende Organisationen aus dem öffentlichen Sektor, Finanzwesen und der Telekommunikationbranche auf Pega, um kritische Prozesse zu optimieren und schnelleren, besseren Service zu bieten. Die bewährte Low-Code-Plattform integriert sich nahtlos in bestehende Systeme und ermöglicht schnelle Implementierung mit messbaren Ergebnissen – für einen zukunftsfähigen öffentlichen Sektor. For over 40 years, Pega has been the trusted partner of the world's leading organizations – from 10 of the top 10 global banks and 11 of the top 20 insurance companies, to 11 of 12 top U.S. federal agencies. Founded in 1983, Pega helps enterprises reimagine how they serve customers, streamline operations, and break free from the constraints of legacy systems. In today's agentic AI era, competitive advantage belongs to organizations that can act decisively – at scale, in real time, and without friction. Pega makes this possible by embedding intelligence directly into every decision and process: from proactive customer engagement to autonomous operational workflows. The result? Clients generate $200M+ in incremental revenue annually through AI-driven personalization, while achieving efficiency gains of more than 45%. For executives navigating complexity and rising customer expectations, Pega delivers the decisioning intelligence and autonomous capability to turn ambition into measurable outcomes.

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Attended the C-Vision International CISO Dinner last night and to sum it up in one word, "Wow!" Incredibly well moderated discussion and investigation into different viewpoints. I appreciate the openness of all the attendees to share their unique experiences and perspectives. I learned a lot, had a ton of fun, and look forward to further events like this!

Tory Knapp

Director of Strategic Accounts, IL Enterprise

Recently updated my "event vendors I will NEVER work with again" list, DM me if you're interested in the names and stories. On the other hand, I want to recommend Nelson Soares and C-Vision International who are true partners to our success, and I really enjoy working with. Happy to also share the great list of vendors we liked, as there are many of them, and we've recently had the pleasure of joining wonderful events, which we immediately renewed.

Lior Yaari

CEO and Co-founder

The day was awesome and the evening exceeded my wildest expectations. I've never been to a dinner like that where a table with 12 CIOs/CISOs was focused exclusively on Netskope. Just fantastic.
Thank you for including me!
I look forward to the next time we have the opportunity to meet

Martin tePoele

Regional Sales Manager

I had the pleasure of joining the C-Vision International, Nordics CISO Council Roundtable with a wonderful group of cyber executives. We had a wonderful, insightful conversation and the whole experience was enjoyable. I made great new contacts and reconnected with existing contacts on really important topics that matter to CISO’s and all in cybersecurity. I’d highly recommend joining in any C-Vision event.

Connie McIntosh

Head of Security Assurance & Head of Solution Security

Intimate, immersive experiences provided by a group of individuals always available to support our needs. Fantastic organization and very high-level executives. The promise was delivered!

Maarten Ectors

Chief Innovation Officer

C-vision's events combine relevant topics with a suitable audience. I found great value at my last attendance, and would definitely consider upcoming events.