Rachel Jones
HMRC
Think Tank Speaker
Think Tank - 2024 Oct 3 CISO Think Tank London
A transformative and innovative leader, with extensive experience of inspiring successful digital, technology and business teams. A delivery and culture focussed Chief Information and Digital Officer - transforming and driving performance improvement and creativity across a number of industries. Non-Executive Director NED and Board level experience, including providing Board advisory services. Rachel clearly demonstrates excellent stakeholder management, developing trusted client relationships at all levels and engaging all those around her.
A strategic department lead. Previously an IBM and Deloitte consultant, having shaped, scoped, led and rescued large scale, complex technical transformation programmes. Managing multi-stream delivery and BAU teams of up to 290 people, using on-shore, near-shore and off-shore delivery models. Specialising in programme and team rescue, strategy assurance and strategic portfolio leadership, establishing standards, controls and delivery frameworks. Critical to this is creating a culture of excellence and collaboration through empowerment and coaching. Harnessing strengths, promoting ownership by providing a transparent, open and honest environment in which people can flourish.
A Certified Project Management Professional, Management Undergraduate with a Master of Science in Computing. Rachel is committed to personal and professional development, is a CMI Level 7 certified Management Coach and Mentor and has also completed a Postgraduate Diploma in Strategic Human Resource Management with Associate CIPD membership. Effective business transformation is about inspiring people; motivating the team and delighting the customer.
Key Skills and Expertise
• Business Strategy
• Leadership, Coaching and People Development
• Stakeholder Engagement and Communication
• Transformation Leadership
- Organisational behaviour and culture
- Corporate Governance